Privacy Policy

1. Information We Collect

When you visit the Site, we may collect the following information:

• Personal Information: Name, email address, shipping address, phone number, payment details.
• Device Information: Web browser, IP address, time zone, cookies, and browsing behavior on our site.
• Order Information: Products viewed, cart activity, purchase history.

2. How We Use Your Information

We use the information to:

• Process orders and payments
• Provide customer support
• Communicate with you (email confirmations, shipping updates, promotions)
• Screen for potential risk or fraud
• Improve our website and user experience

3. Sharing Your Information

We may share your information with:

• Shopify – Our e-commerce platform that powers our store.
• Zendrop – Our fulfillment partner for shipping products directly to you.
• Payment Processors – Like Stripe or PayPal, to handle secure transactions.
• Analytics & Marketing Services – Such as Google Analytics or Facebook Ads, to help us market and improve performance.

We do not sell your personal information to third parties.

4. Your Rights

If you are a resident of certain regions (like California or the EU), you have rights to:

• Access personal data we hold about you
• Request correction or deletion
• Opt out of marketing communications

To exercise these rights, contact us at jack@chargefold.com.

5. Data Retention

We retain order information for our records unless you ask us to delete it.

6. Security

We use industry-standard measures to protect your data, including encryption and secure checkout systems.

7. Third-Party Links

Our site may include links to third-party websites. We are not responsible for their privacy practices.

8. Changes

We may update this policy from time to time to reflect operational, legal, or regulatory changes.

9. Contact Us

For more information, or if you have questions or concerns, please contact us:

Email: jack@chargefold.com